In the fast-paced and ever-evolving landscape of the consumer products industry, success hinges on the ability of companies to adapt, innovate, and tailor their strategies to specific market demands. One critical challenge faced by consumer product companies is the effective transformation of their operations in emerging Tier 2 markets.

Traditionally, this has been approached through an inside out model, wherein headquarters design a “core” solution that local markets must then adapt to. However, another alternative is gaining momentum, also championed by industry trailblazers like Aforza. The outside-in approach is redefining how Tier 2 market transformation is executed, yielding increased adoption, impactful outcomes, and reduced total cost of ownership (TCO).

The Inside-Out Approach

For years, consumer product companies have followed the inside-out model when extending their operations into Tier 2 markets. This approach involves developing a standardized core solution at headquarters, often based on the needs and dynamics of mature Tier 1 markets. Once the core solution is formulated, it is rolled out to local markets with limited room for customization. This method can streamline deployment initially but at times fall short when confronted with the unique challenges and nuances of Tier 2 markets.

Local markets often find themselves grappling with frustration as they try to implement a solution that was never designed with their specific needs in mind. The disconnect between the standardized core solution and the intricacies of Tier 2 markets can lead to compromised effectiveness, delayed adoption, and inflated costs. In this scenario, an inside-out model inadvertently perpetuates a cycle of mismatched expectations, preventing the transformation from realizing its full potential.

Outside_In_Visual

Embracing Outside-In Transformation

Aforza, a pioneering force in the consumer products industry, has continued to revolutionize Tier 2 market transformation by now also advocating for an outside-in approach. Rather than relying solely on a one-size-fits-all core solution, Aforza’s approach hinges on understanding local dynamics and market intricacies from the very beginning, providing an alternative to the inside-out approach already on offer. By placing local markets at the center of the transformation strategy, Aforza further empowers these markets to contribute insights, needs, and preferences, ensuring that the solution is relevant, adaptable, and impactful.

Inside-Out_Phone Visual

Advantages of the Outside-In Approach

1. Tailored Solutions for Tangible Impact

The outside-in approach prioritizes co-creation, resulting in solutions that resonate with the specific challenges and opportunities of Tier 2 markets. This alignment generates a higher likelihood of meaningful impact on revenue growth, margin protection, and overall business success.

2. Enhanced Adoption and Engagement

When local markets are active participants in the transformation journey, they feel heard and valued. This fosters a sense of ownership and commitment, significantly boosting the adoption rates of new solutions and technologies.

3. Reduced Total Cost of Ownership (TCO)

The outside-in model’s upfront investment in understanding and aligning with local markets pays off in the long run. By addressing challenges early on, the solution is better equipped to prevent deployment roadblocks, thereby minimizing additional expenses associated with troubleshooting and customizations.

4. Accelerated Deployment

Aforza’s outside-in approach minimizes the back-and-forth adjustments that often plague inside-out deployments. This leads to faster, more efficient deployment timelines, enabling consumer product companies to seize market opportunities promptly.

Why Aforza?

Aforza has a number of success stories as testimonial to the power of an outside-in transformation model. Operating in over 27 countries across four continents, Aforza has amassed a track record of enabling consumer product companies to thrive in diverse Tier 2 markets, whichever approach they choose. From Southern Europe to the Middle East and Asia, Aforza’s solutions have consistently driven real business impact, demonstrating the necessity of exercising the right approach for the market.

Aforza has a wealth of experience deploying CRM & TPM into Tier 2 markets. Check out the case studies below:

Heineken Beverages fully digitized their retail execution, trade promotion and marketing capabilities on a single platform. Just 6-months after implementation, they are seeing game-changing results with a significant increase in sales order basket size.
Craig Price

Head of Revenue and Margin Growth, Heineken Beverages

Heineken Beverages Portrait Image
NamBrew Portrait Visual
Namibia Breweries are able to master every selling moment with sophisticated product mixes tuned to the needs of local markets which has led to improved numeric distribution, sales efficiency and sales effectiveness.
LucyMay Lubrani

Head of Digital Innovation & Transformation, Namibia Breweries

Superfoam digitised route planning and visit management to deliver greater sales efficiency and improved visibility into sales rep activity. This includes the process of order capture, discounting and customer payments when mobile & offline.
Anurag Shah

Head of Sales, Superfoam

Superfoam Portrait Visual
Photos Photiades Portrait Visual
Photos Photiades introduced a streamlined and data-driven approach to their sales teams, partners and customers that allowed them to better understand consumer behaviour and optimise their approach to maximise revenue.
Constantinos Andreou

Group Business Systems Manager, Photos Photiades

Paving the Way for Success in Tier 2 Markets

As consumer product companies continue to expand their reach into Tier 2 markets, finding a balance between an inside-out and outside-in approach has never been more important, or useful. Aforza’s visionary adoption of the outside-in model has illuminated another new path—one where collaboration, customization, and local empowerment drive meaningful transformation.

As the industry evolves, the requirement for perfectly-fitted solutions is ever more important. With the added option of an outside-in solution, consumer product companies can feel confident in their ability to navigate Tier 2 markets with a dedicated framework for sustainable growth and unmatched success.