How Aforza Supports a 3-Tier Distribution System

The 3-Tier Distribution System is a foundational framework used by consumer product manufacturers & distributors to bring their products from producers to consumers efficiently. This system, which originated in the alcohol distribution industry, involves three tiers: producers, distributors and retailers, with each tier playing a specific role in the distribution process. However, traditional disconnected and siloed approaches can lead to challenges in managing this complex system.

Aforza offers a comprehensive solution to support the 3-Tier Distribution System, streamlining operations and overcoming the hurdles posed by disconnected processes.

Consumer product manufacturers & distributors typically follow the 3-Tier Distribution System through a multi-step process. Producers, i.e. manufacturers and brand owners, create the goods and sell them to distributors, who act as intermediaries between producers and retailers. Distributors then supply the products to retailers, who finally sell them to the end consumers. This system has been adapted beyond the alcohol industry and is widely used in various sectors, including food, beverages, and consumer healthcare.

Let’s take a closer look at the tiers in this system:

1. Producers: The first tier comprises producers who are responsible for manufacturing or sourcing the products. They invest in research, development, and production to ensure the creation of high-quality goods.
2. Distributors: The second tier involves distributors who play a pivotal role in bridging the gap between producers and retailers. They handle logistics, warehousing, and transportation, ensuring products reach retailers in a timely and efficient manner.
3. Retailers: The third tier consists of retailers, which may include supermarkets, specialty stores, or online marketplaces. They interact directly with consumers and are responsible for displaying and selling the products to the end-users.

Working with distributors around the world, we have seen that in order to service this 3-tier system, an array of siloed systems are often used in tandem. From mobile sales applications to online execution trackers & commercial solutions, consumer product companies often find themselves spread over a wide range of platforms.

A disconnected approach to the 3-Tier Distribution System can lead to several challenges:

• Margin Erosion: With a variety of disconnected solutions, margins erode at several touch-points, stemming from commercial inefficiency with different tech stacks and solutions.
• Lack of Visibility: A lack of real-time data and insights across all tiers can make it challenging for consumer goods companies to make informed decisions promptly.
• Inventory Issues: Disconnected systems can lead to inventory discrepancies, stockouts, and overstock situations, impacting overall supply chain efficiency.
• Increased Costs: Managing multiple platforms and systems can increase operational costs, impacting a company’s bottom line.
• Inefficient Communication: When different tiers operate on separate platforms or systems, communication gaps may arise, resulting in delays, miscommunication, and missed opportunities.

Aforza offers a powerful solution to support and simplify the 3-Tier Distribution System for consumer products companies. By unifying the entire distribution process on one platform, Aforza addresses the challenges of disconnected approaches and enhances overall efficiency.

Aforza’s end-to-end cloud platform enables:

• Connected Planning to Execution: Aforza’s seamless integration, end-to-end visibility, cost optimization, and real-time data insights empower businesses to make data-driven decisions promptly and collaborate effectively across all tiers of the distribution process.
• Seamless Integration: Aforza’s platform seamlessly integrates all three tiers, facilitating smooth communication and collaboration between producers, distributors, and retailers.
• End-to-End Visibility: Aforza offers end-to-end visibility of the distribution process, empowering businesses to identify performance gaps, missed opportunities, and areas for improvement.
• Cost Optimization: By consolidating all aspects of the 3-Tier Distribution System into one platform, Aforza helps companies optimize their operational costs, resulting in better profitability.
• Real-Time Data Insights: Aforza provides real-time data insights, enabling businesses to make data-driven decisions promptly. Its mobile applications offer on-device intelligence, even in offline environments, ensuring continuous operations and decision-making.

As indicated by the diagram above, a CRM foundation is key to ensure streamlined operations, enhance collaboration between sales teams and customers and create personalized experiences that ultimately foster loyalty and drive revenue growth. You can learn more about this in our latest blog.