The Power of Extensibility

With diverse global route-to-market needs across consumer goods, enterprise organisations need tools that are not only robust but also adaptable to dynamic market conditions.

Aforza provides the ultimate foundation for growth with its highly customisable, end-to-end platform, delivering projects 30% faster with 50% less effort. Built on Salesforce CRM and Google Cloud, Aforza’s platform ensures a connected, omnichannel experience while leveraging enterprise-grade capabilities. With a focus on flexibility and scalability, Aforza empowers you to deploy solutions that are tailored to your unique needs, helping to drive operational efficiency and unlock new levels of productivity.

This flexibility is underpinned by three core principles: a single integrated platform, best practice-led processes and ease of customisation. These principles enable consumer goods companies to stay agile, maintain competitive advantage and deliver exceptional results.

In this blog, we’ll explore why Aforza provides the best foundation for consumer goods organisations and examine the different layers of customisation that make it the ideal choice for enterprise adoption.

Aforza's End to End Platform Advantages

Reference: Aforza’s Connected End-to-End Platform

Why Aforza Is the Best Foundation for Consumer Goods Companies

Aforza provides the ultimate foundation for CPG companies by combining industry expertise with cutting-edge technology. Here’s how:

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Single Platform

Aforza is built on Google Cloud and Salesforce, offering a truly omnichannel and connected end-to-end solution. By unifying trade promotion, route-to-market, and execution capabilities, it eliminates silos and drives seamless collaboration across teams.

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Best Practice-Led

With a deep focus on industry requirements, Aforza includes a robust business process library and best practice templates. These tools accelerate deployment and help you adopt proven strategies to maximise efficiency and drive growth.

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Easy to Customise

Aforza’s flexible data model, scalable integrations and extensible platform enable you to adapt the solution to your specific needs, including local market requirements. This adaptability ensures that CPG companies remain responsive to evolving customer expectations.

By providing an industry-specific data model and comprehensive best practices, Aforza ensures that you can rapidly adopt and customise the solution to meet your operational goals.

Extending Aforza to Fit Your Business Needs

Aforza’s extensible enterprise platform enables organisations to customise every layer of the solution, ensuring it meets their unique requirements. Here’s a detailed breakdown of the key customisation layers:

Aforza Extensible Enterprise Platform Marketecture Diagram

Reference: Aforza’s Extensible Enterprise Platform

UI & UX Extensions

You can easily extend Aforza’s UI and UX layer to ensure the apps align with your corporate look-and-feel. It is possible to tailor and customise every element of the omnichannel solution.

Aforza Extensibility - Themes
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Themes & Branding

Align the app’s design with your brand identity to ensure a cohesive user experience. This enables organisations to build interfaces that resonate with their users and reinforce their corporate image.

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Page Layouts

Customise layouts to prioritise the most relevant data and workflows for your users. By tailoring layouts, teams can focus on key performance indicators and streamline their day-to-day activities.

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Lightning Web Components

Lightning Web Components (LWC) are a user interface framework that developers can use to create customised pages and functions on the Aforza platform. LWCs use a standardized JavaScript framework, HTML and CSS, without the need for a third-party framework.

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Smart Actions

Streamline decision-making with context-aware action buttons for faster execution. Create custom actions that allow users to call out to external applications and services directly from the UI, enabling seamless integration.

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Custom Tabs

Organise navigation effectively to provide intuitive access to critical features. Custom tabs also allow the display of external systems within the application, ensuring that all essential data is accessible in one place.

Mobile Extensions

You can customise Aforza’s mobile apps to empower your field teams with tailored experiences. These extensions enable teams to access data and take actions on the go, even offline.

Aforza Extensibility - Mobile Designer
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Mobile Designer

Build bespoke mobile interfaces with this drag-and-drop designer. This designer enables Aforza mobile applications to be fully tailored and customised to meet the unique needs of field teams.

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Console Controls

Optimise mobile navigation to enhance efficiency and ease of use. These controls allow customised widgets, such as tailored reports, KPIs, and action buttons, to be displayed within the mobile application.

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Mobile Smart Actions

Create custom mobile actions that enable fast, informed decision-making by empowering users with actionable insights. Field teams can act decisively based on real-time information presented in context.

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Aforza Guides

Ensure step-by-step guided assistance for executing complex field processes. This ensures that tasks are completed accurately and efficiently, even by new team members.

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Offline Rules

Create custom filters that ensure uninterrupted productivity by enabling offline capabilities for critical tasks. Data is filtered before being sent to the mobile device, ensuring only essential information is available for offlin

Business Process Logic & Workflows

Aforza allows you to design and automate business processes that reflect your organisational workflows. This ensures operations run efficiently, with minimal manual intervention.

Aforza Extensibility - Business Process Library
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Business Process Library

Access & customise pre-built workflows designed specifically for the consumer goods industry. These workflows help organisations adopt industry standards quickly and effectively.

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Workflow Builder & Rules

Create end-to-end workflows that simplify complex processes. Automate recurring tasks to ensure seamless operations. By visualising workflows, teams can identify bottlenecks and optimise processes.

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Validation Rules

Enforce data accuracy and compliance with configurable rules. This ensures that all entered data adheres to organisational standards.

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Approval Processes

Streamline decision-making with structured approval workflows. These processes enhance collaboration and accountability within teams.

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Escalation Rules

Manage exceptions effectively by automatically routing tasks to the appropriate resources. This ensures that issues are resolved promptly.

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Audit Rules

Maintain compliance by tracking and validating changes systematically. These rules provide a clear record of modifications for accountability.

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Assignment Rules

Automatically assign tasks to the right individuals or teams based on predefined criteria. This reduces delays and improves resource allocation.

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Scheduled Actions

Schedule recurring actions to ensure timely execution. This helps organisations stay on track with regular tasks.

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Apex Triggers

Execute advanced business logic with custom triggers for specific events. These triggers enable automation of complex workflows.

Ava (Aforza Vertical AI)

Ava, Aforza’s Vertical AI, empowers every team member with the world’s top Commercial Excellence Coach, boosting productivity & smarter decisions in every use case. You can leverage both built-in AI and your own custom models for unique insights.

Aforza Extensibility - AI Models
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Prompt Library

Provide actionable prompts to guide users through tasks and decision-making. These prompts improve accuracy and efficiency in operations.

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Custom Agents

Develop tailored AI agents that address specific business challenges. These agents can automate routine tasks and provide predictive insights.

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Custom Knowledge

Upload custom files and content to provide Ava agents with a tailored knowledge base. This ensures Ava delivers highly relevant and accurate responses based on your proprietary data.

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Custom Models

Leverage your own models with Aforza AI. This capability allows organisations to integrate proprietary AI for highly customised solutions.

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Custom Actions

Automate responses to insights generated by AI for improved efficiency. This reduces manual intervention and accelerates processes.

Reports & Dashboards

With Aforza, you can create customised reports and dashboards to provide actionable insights. These tools help your teams focus on what matters most and stay informed in real time.

Aforza Extensibility - Reports & Dashboards
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Custom Reports

Generate reports that highlight key metrics and business performance. These reports provide stakeholders with valuable insights for decision-making.

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Custom Dashboards

Visualise data with tailored dashboards for better decision-making. Dashboards present complex data in an easy-to-understand format.

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Report Visuals

Enhance reporting with visually appealing charts and graphs. These visuals make it easier to identify trends and patterns.

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Joined Reports

Combine data from multiple sources to uncover deeper insights. This provides a comprehensive view of organisational performance.

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Scheduled Reports

Automate the delivery of reports to stakeholders at regular intervals. This ensures timely dissemination of critical inform

Omnichannel Engines

Aforza’s Omnichannel Engines empower you to deliver seamless customer experiences across every channel. These engines integrate critical services like segmentation, pricing, promotion and recommendations to ensure a data-driven approach to customer engagement.

Aforza Extensible Platform - Segmentation
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Segmentation Service

Enable advanced customer segmentation based on behavioural, demographic or geographic data. This ensures personalised interactions that drive loyalty and revenue.

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Pricing Service

Implement dynamic pricing strategies that adapt to market conditions and customer preferences. This allows you to optimise profitability while maintaining competitiveness.

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Promotion Service

Automate and optimise promotions to ensure they resonate with your target audience. This service helps maximise promotional ROI by targeting the right customers at the right time.

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Recommendation Service

Deliver Vertical AI-powered product recommendations to enhance customer experiences. This boosts upselling and cross-selling opportunities with relevant suggestions.

 

Digital Content Execution

Aforza simplifies the management and execution of digital content strategies, enabling your brands to stand out. This layer focuses on streamlining content workflows and taking action on visual intelligence.

Aforza Extensible Platform - Digital Content Execution
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Studio Marketplace

Explore the Aforza Studio Marketplace, where our ecosystem of partners enhance the impact of photo automation across your business. You can access the Aforza Studio Marketplace here.

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Content Workflows

Automate and standardise workflows for content creation, review and approval. This reduces time-to-market and improves overall consistency.

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Content Watermarking

Secure your digital assets by applying unique watermarks. This protects intellectual property and ensures brand integrity across all channels.

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Image Recognition & Competitor Detection

Leverage intelligent recognition to identify own product availability and competitor activity. This enables proactive strategies to maintain a competitive edge.

Data Model Extensions

Aforza makes it easy to adapt the data model to your business needs. This flexibility ensures you can capture, store, and analyse the data that is most important to your organisation.

Aforza Extensibility - Schema Builder
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Schema Builder

Visualise and edit the data model of your organisation with a simple graphical interface. This tool provides an intuitive way to manage data structures and make modifications efficiently.

 

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Custom Objects

Capture unique business data with tailored objects. These objects enable organisations to store and manage information specific to their needs.

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Custom Fields

Define fields to store specific data points relevant to your operations. This ensures that all critical information is captured accurately

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Big Objects

Manage large datasets efficiently for scalability. These objects allow organisations to handle high volumes of data without performance issues.

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External Objects

Integrate third-party data seamlessly for a unified view. This ensures that external data sources are accessible within the platform.

 

Enterprise Integration

Aforza provides the ability to easily integrate with your existing enterprise systems. This connectivity ensures that your workflows remain efficient and your data stays synchronised across platforms.

Aforza Extensibility - Integration
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REST API

Enable secure and efficient integration with external applications. This ensures real-time data sharing between systems.

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SOAP API

Support legacy integrations while maintaining modern compatibility. This allows organisations to leverage existing infrastructure.

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Bulk API

Process large volumes of data efficiently for improved performance. This capability is ideal for handling mass data updates.

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Platform Events

Handle real-time data processing to trigger immediate actions. This ensures responsiveness to changing conditions.

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Apex Callouts

Customise integrations to align with unique workflow requirements. These callouts enable tailored data exchanges with third-party systems.

Extending Every Layer of Aforza

Aforza’s platform is designed with flexibility at its core, making it easy to customise every layer of the solution. From UI and mobile extensions to AI models, workflows, and enterprise integrations, Aforza enables you to tailor the platform to your unique needs.

By combining best practice-led processes with an extensible platform, Aforza empowers CPG companies to achieve faster deployments, greater productivity and sustained growth. For enterprise organisations looking to stay ahead in a competitive landscape, Aforza is the ultimate partner for innovation and success.

Recommended Next Steps

If you are interested in understanding more about Aforza’s Extensible Enterprise Platform, schedule a personalised demo now with our Solution Engineering team.