Aforza’s Key Takeaways from Davos 2026
World Economic Forum, Davos, Switzerland
AI Hype Turns to Hard Results in 2026
This year’s World Economic Forum in Davos was dominated by one clear theme: artificial intelligence is moving from hype to real world impact. Unlike the exuberant talk of previous years, discussions in 2026 were noticeably more sober and grounded, shifting away from futuristic promises toward practical return on investment.
Photo: Crowds gather for the opening keynote at Davos 2026
Business leaders widely acknowledged that the age of pilots and experimentation is coming to an end. Organisations are now focusing on scalable deployments that drive enterprise wide impact. Research shared at Davos suggested that up to 95% of early AI pilot projects failed to deliver measurable value. As a result, the conversation has pivoted toward execution, selecting the right use cases, embedding AI into core workflows, and delivering tangible business outcomes.
Even the World Economic Forum’s live commentary reflected this shift, noting that the AI debate has moved decisively beyond generative models that draft emails or summarise documents. The dominant framing at Davos 2026 was agentic and enterprise AI: systems that do not just generate content, but reason, orchestrate workflows, and take action inside real business environments.
In short, Davos signalled that 2026 is the year AI grows up, moving from technology demos to a true engine of productivity and growth.
Salesforce Champions the Agentic Enterprise
Salesforce took to the stage in Davos with another compelling AI demo. In partnership with the World Economic Forum, Salesforce introduced an AI powered concierge agent for Davos attendees. This served as a practical illustration of what CEO Marc Benioff describes as the Agentic Enterprise.
Powered by Agentforce 360, the agent goes far beyond a traditional chatbot. It is grounded in trusted data and helps leaders move faster, prepare better, and take action. Tasks such as scheduling meetings, navigating events, and generating briefings are handled autonomously, augmenting human productivity in real time.
Benioff’s enthusiasm for AI’s economic impact was clear. He described organisations as being “drunk on the growth,” highlighting the revenue and efficiency gains already being realised. At the same time, he struck a note of caution, warning that growth cannot come at any cost. In multiple sessions, he stressed the importance of regulation, ethics, and guardrails, referencing the harm caused by unregulated AI models.
The message from Salesforce was unambiguous: enterprise AI must be trusted, data grounded, and responsibly deployed if it is to scale sustainably.
Photo: Marc Benioff, CEO of Salesforce speaks at Davos 2026
AI Leaders Push for Adoption & Innovation
Across Davos, leading AI innovators from OpenAI, Google DeepMind, and Anthropic urged organisations to close the widening gap between AI capability and real world adoption.
OpenAI highlighted what it calls the “capability overhang.” While AI systems are becoming dramatically more powerful, most organisations and users are only tapping a fraction of their potential. Representatives argued that many countries and enterprises are still operating far below what today’s AI systems make possible.
To address this, OpenAI showcased initiatives such as OpenAI for Countries, already supporting governments from Estonia to the UAE across education, healthcare and infrastructure. The emphasis was clear: 2026 is about scaling AI globally, not just advancing models in research labs.
Photo: Sarah Friar, CFO of OpenAI, live on CNBC at Davos 2026
Google DeepMind also drew large crowds, with CEO Demis Hassabis offering a more measured outlook on the path to artificial general intelligence. While progress is accelerating, he noted that key ingredients are still missing and that human level AI is likely five to ten years away. The tone was optimistic but grounded, reinforcing the idea that meaningful business value today comes from applied, not hypothetical, AI.
Anthropic, meanwhile, signalled its growing influence by establishing a strong presence in Davos. CEO Dario Amodei warned openly about job disruption and geopolitical risks while also projecting confidence that more generalised AI systems are approaching. Across all AI leaders, the message was consistent: move fast to capture advantage, but do so with responsibility, collaboration, and safety at the core.
Consultants Emphasise AI Value & Responsibility
The global consulting firms echoed many of the same themes. McKinsey, Bain, and Accenture all stressed that capturing AI’s value requires leadership, strategy, and organisational change, not just technology.
McKinsey estimates the economic opportunity of fully harnessing AI at $2.9 trillion, but argues this can only be realised through what it calls an agentic AI transformation. This means rewiring business processes, embedding AI into day to day workflows, and ensuring teams are equipped to work alongside intelligent systems.
A recurring message at Davos was that CEOs and boards must lead AI adoption from the top. Competitive advantage comes not from experimenting broadly, but from integrating AI deeply into how the business operates.
The human dimension was equally prominent. Accenture’s CEO Julie Sweet summed it up succinctly: “It’s human in the lead, not human in the loop.” Even as AI agents automate tasks, people remain responsible for direction, ethics, and accountability.
Consultants also highlighted trust as a limiting factor. As one Davos speaker noted, agentic commerce will only scale at the speed of trust. Security, governance, identity, and ethical safeguards are prerequisites for AI systems that act autonomously on behalf of enterprises.
Photo: Dario Amodei, CEO of Anthropic; Demis Hassabis, CEO of Google DeepMind and Zanny Minton Beddoes, Editor-in-Chief of The Economist
2026: The Year AI Delivers, With Eyes on the Future
By the end of Davos, the consensus was clear. AI’s transformative impact is no longer theoretical. Leaders shared real examples of productivity gains, cost reductions, and new growth opportunities that would have seemed implausible just a few years ago.
Photo: Larry Fink, Co-Chair of the World Economic Forum with Microsoft CEO, Satya Nadella
A World Economic Forum report cited Foxconn and BCG scaling an AI agent ecosystem that automated 80% of decision workflows, unlocking an estimated $800 million in value.
Semiconductor leaders reinforced this optimism, with TSMC’s CEO stating that AI driven demand appears durable and long term, prompting massive investment in capacity expansion.
Even against a backdrop of economic uncertainty, AI emerged as a rare and credible engine of growth. The IMF noted that around 60% of jobs in advanced economies are already being significantly affected or enhanced by AI technologies.
The challenge now is managing this transition responsibly while maintaining public trust.
How Davos Aligns With Aforza’s View on AI in 2026
What is striking is how closely the Davos narrative aligns with the perspective shared this weekend by Aforza CEO Dominic Dinardo on turning AI pilots into real ROI for Consumer Goods teams. While Davos focused on agentic enterprise AI at a macro level, Dominic’s commentary grounded the same principles in day to day commercial reality. Across Trade Promotion, Field Sales, and Commercial Planning, the message was consistent: AI delivers value only when it is applied where it matters most.
Consumer Goods companies are under intense pressure. Promotion inefficiencies are costing millions. Field reps are stretched thinner than ever. Disconnected systems slow execution. AI can solve these problems, but only if it is embedded directly into frontline workflows.
This is precisely why Aforza’s Vertical AI, Ava, is built specifically for Consumer Goods. It is embedded into Retail Execution, Trade Promotion, and Claims processes. It is pre trained on industry specific workflows. And it is fast to deploy through Aforza Accelerate.
Dominic highlighted two lessons that mirror Davos almost exactly. First, start with known, high impact use cases rather than open ended experimentation. Second, get AI into the hands of real field users quickly, not trapped in headquarters pilots.
At Aforza, this approach has already delivered measurable results, including up to a 50% productivity boost for global beverage leaders. The value is not theoretical. It is operational.
The conclusion from Davos and from Aforza is the same. 2026 is the year of execution. Companies that move beyond pilots, focus on proven use cases, deploy AI directly to frontline teams, and measure ROI in weeks rather than years will define the next competitive era.
AI reinvention is no longer episodic. It is continuous, and it is already underway.
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References & Links
- Fortune – At Davos, AI hype gives way to focus on ROI: https://fortune.com/2026/01/20/davos-world-economic-forum-leaders-shift-focus-to-ai-roi/
- World Economic Forum – Why businesses need Intelligent Choice Architectures to make AI a success: https://www.weforum.org/stories/2026/01/why-businesses-need-intelligent-choice-architectures-to-make-ai-a-success/
- Salesforce – World Economic Forum and Salesforce Empower Global Leaders with First-of-its-Kind Agentic Assistant for the 2026 Annual Meeting in Davos: https://www.salesforce.com/news/press-releases/2026/01/15/world-economic-forum-agentforce-agentic-assistant
- World Economic Forum – Live from Davos 2026: What to know on Day 2: https://www.weforum.org/stories/2026/01/live-from-davos-2026-what-to-know-on-day-2/
- Reuters – OpenAI seeks to increase global AI use in everyday life: https://www.reuters.com/business/davos/openai-seeks-increase-global-ai-use-everyday-life-2026-01-21/
- McKinsey & Company – World Economic Forum: A preview of Davos 2026: https://www.mckinsey.com/featured-insights/mckinsey-live/webinars/world-economic-forum-a-preview-of-davos-2026
- World Economic Forum – Why AI’s greatest payoff is growth and how leaders can build AI-native businesses to capture it: https://www.weforum.org/stories/2026/01/how-leaders-can-build-ai-native-businesses-to-capture-value
- Accenture – World Economic Forum Annual Meeting 2026: https://www.accenture.com/us-en/about/events/world-economic-forum
- Reuters – How AI and politics dominated Davos: https://www.reuters.com/technology/artificial-intelligence/artificial-intelligencer-how-ai-politics-dominated-davos-2026-01-22
- Pymnts – Enterprise AI Gets Real as Davos 2026 Focuses on Agents: https://www.pymnts.com/artificial-intelligence-2/2026/enterprise-ai-gets-real-as-davos-2026-focuses-on-agents
- Aforza – Two Crucial AI Lessons for Consumer Goods Leaders in 2026: https://aforza.com/two-crucial-ai-lessons-for-consumer-goods-leaders-in-2026/
